U.S. Customs and Border Protection Services

The United States Customs and Border Protection Service Information Resource Center (IRC) determined that it wanted to greatly enhance the information technologies available to the Customs and Border Protection Service staff worldwide. The IRC had selected a library automation system but needed assistance in determining how to make the best use of the system. Additionally, the Director of the Library wanted to provide desktop digital access to certain materials in the Customs Service archives as well as enhancing the electronic offerings the library had available.

Download entire U.S. Customs and Border Protection Services Case Study here.

International Monetary Fund

Download entire International Monetary Fund Case Study here.