Enterprise Content Management


In production for nearly fifteen years and with 75+ installations, Knowvation™ allows organizations to store, search, retrieve, browse and manage a diverse set of content/digital objects within one easy to use system. Knowvation™ is a web-based, file type agnostic, full-text search and retrieval content management system. 

Sample Supported Born Digital and Digitized Media Types

Documents Video
Books Audio
Newspapers Photographs
Binders Other Electronically Published Materials

Multiple Search Modes: Concept, Boolean, Pattern

Using Knowvation’s intuitive full featured interface, search queries can be conducted using Boolean, natural language (concept), and pattern matching (fuzzy logic) methodologies, yielding pinpoint results. Queries can be made against the full-text of digital documents, rich metadata fields, or a combination of both. Retrieval of hits resulting from full text searches are highlighted directly on the document image for quick visual reference. Metadata fields can also be used to limit full-text searches or retrieve non-text digital objects, (i.e., search by date, author, publisher, etc.). Supported ancillary software includes image capture and conversion (OCR, enhancement, etc.), forms processing, Google Earth, web scraper/Spider, language tools, redaction tools, and workflow management.

Administrator Tools

Administration of Knowvation™ is simple with a web-based user interface to manage system functionality including system settings, fields, labels, indexing, reporting, and import and export of content. This allows Knowvation to be managed virtually anywhere through a standard browser interface. The interface also provides for complete management of all system users and groups, including access privileges, passwords, and default settings.

Open System Architecture

Knowvation™ is built using J2EE to provide an open architecture environment. In addition, Knowvation’s Application Programming Interface (API) enables integration with existing and future third party applications. Using the API, integration with federated search solutions, Workflow and Business Process Management systems, and legacy systems is easily performed.


Knowvation™ is designed for fast response time over local and wide area networks. The software design of Knowvation™ supports a distributed system configuration, which can be tuned to maintain performance regardless of database size or concurrent usage, by using schedulers, query servers and client handlers. Queries over multiple digital library collections can be sent to a single software query server, or distributed over multiple software servers to take advantage of current multi-processor server hardware.

Supporting Services

As full service content management provider, PTFS has collaborated with libraries and government agencies to develop high performing teams and systems. To augment our proprietary software, we offer three core services.

Systems Integration and Content Management Solutions

To build and provide a total solution to meet customer objectives, a variety of integrated components must inter-operate with each other. PTFS provides integrated content management, process and workflow systems, consulting services and portal solutions. Services include requirements analysis, software evaluation and selection, business process re-engineering, hardware and software installation and integration, training, data migration support and maintenance. PTFS specialists have a deep understanding of library and intelligence systems that empowers them to advise clients on the best solutions.  

Digitization and Content Conversion

Companies are challenged to efficiently and properly preserve and improve access to important documents. PTFS offers specialized secure and high volume digitization and content conversion services at cost-effective pricing. Our 6,000 square foot conversion center provides a full range of services including digitization, automated metadata creation and re-keying. Material formats include paper, engineering drawings, 16MM/35MM Microfilm, photographs/slides, books, microfiche, video, movie film and audio.

Professional Support Services

Finding the right solutions requires the right people. The PTFS team can help augment, recruit and provide highly specialized skill sets to drive your organization’s productivity forward. PTFS’s cost-effective, customer service driven professional support services includes program management, staffing and subject matter experts. Staffing areas of expertise include research center operations, records and document management, FOIA, Privacy Act and declassification processing.


Quick Facts


  • OAI-PMH Compliant
  • Z39.50—ISO 23950 Compliant
  • Supports PDF/A Technology and XMP Metadata-ISO:19005 standards for Archiving
  • Unicode Compliant
  • Easy to use interface, customizable in 48 different languages
  • Supports searching across 48 foreign languages
  • Searches across large document sets (millions of pages) on multiple servers, geographically dispersed, with a rapid response time
  • Highlighted search “hits” within document
  • Integrates with federated search solutions
  • Searches metadata, document full-text, or both
  • Supports various metadata schemas including Dublin Core and extended Dublin Core
  • Web-based metadata editor
  • Links documents through metadata fields
  • Stores metadata in XML format
  • Supports pre-programmed search button from web portal for quick access to high demand information
  • Permits flexibility in product delivery through web-based architecture
  • Training and follow-on maintenance and support